Privacy Policy

We take our responsibility to protect your privacy very seriously. We will never release your personal information to any third party company for their mailing or marketing purposes when you make a purchase on our website, or sign-up for our newsletters or any other marketing material.

INFORMATION WE COLLECT AND HOW WE USE IT

Customers & Website Visitors: we collect some information that is necessary to fulfil and dispatch your purchase and communicate with you about your order. We collect your first and last name, billing address, delivery address and email address. Our website also collects some anonymous information on your visit to help us improve our website and service. This includes, but is not limited to, page visits, time spent on page, your location, referral source, searched terms, and discount codes used.

Email Marketing Subscribers: if you choose to subscribe to our email marketing updates, we will collect your email address. You can also choose to provide your first name and last name, which will allow us to include your name in our emails to you. This information is used to send out interviews with experts, recipes and news regarding discounts or promotions. You can update your settings or unsubscribe from these at any time by using the unsubscribe links contained within our emails.

You may contact us at any time to request a copy of all data and information we hold on you as a customer. You may also contact us to amend or update your details at any time by emailing us on hello@wearejerms.com.

You have a right to be forgotten and as such we’re able to remove all of your personal information from our records. We can’t remove your orders, items purchased and values as we require these for historical accounting, but your personal affiliation with these orders will be anonymised and all of your personal information would no longer be held by us.

COOKIES

When you access our website we will use cookies. Cookies are tiny text files that identify your computer to us. This helps us personalise our website to your best interests. Without cookies we wouldn’t be able to recognise you, make recommendations, update your basket or allow you to automatically update previously added information. Cookies enable us to make any purchases you make on our website quicker and easier. Cookies cannot read any other information that may be stored on yo