FAQs

Frequently Asked Questions

General

  • JERMS products are designed to support the gut gently and consistently. That said, everyone’s gut is different, so we recommend starting with one serving daily and giving your body time to adjust.
  • Yes, JERMS products are naturally vegan and gluten-free, and made without unnecessary fillers, gums or artificial sweeteners.
  • Yes. You can pause, skip, or cancel anytime from your account section.
  • Yes, JERMS is designed for daily use. Gut health works best when it becomes a simple habit, so one serving a day is all you need.
  • If you are pregnant, breastfeeding, taking medication or managing a medical condition, we recommend checking with your healthcare provider before starting any supplement.
  • If you are taking medication, we recommend checking with your healthcare provider before adding any new supplement to your routine.
  • UK orders are dispatched within 1–2 working days and typically arrive within 3–5 working days. You'll get tracking by email as soon as it ships.
  • Not feeling it? Get in touch within 30 days of delivery and we'll sort a refund.

Biotic Energy

  • Yes, Biotic Energy is designed to support your energy levels over time, especially if you often feel tired, foggy or like you are running on empty.

    It combines 100% of your daily D & B vitamins to support normal energy release, Lion’s Mane for focus, Cordyceps and Siberian Ginseng for stamina and resilience, plus gut-supporting prebiotics and probiotics to support digestion and microbiome balance.

    It is not a quick caffeine hit. The benefits are designed to build with consistent daily use.
  • Coffee gives you a caffeine hit, which can feel immediate but often comes with a crash later. Biotic Energy works differently.

    It is naturally caffeine-free and designed to support steadier energy over the first month, using functional mushrooms, adaptogens, B vitamins, prebiotic fibre and a heat-resistant probiotic. You can still mix it into coffee if you like, but the point is not to chase a quick buzz, it is to build a more supported daily energy rhythm.
  • Some people notice they feel clearer or more supported quite quickly, but Biotic Energy is not designed as an instant stimulant.

    It works by supporting energy release, focus, resilience, digestion and microbiome balance over time. For best results, we recommend taking it daily for at least 3 months.
  • Biotic Energy is your daily gut-supporting energy blend, designed to support steadier energy, focus and resilience, without relying on caffeine.

    It combines a heat-resistant probiotic with prebiotic fibre, functional mushrooms, adaptogens, vitamins and minerals to support digestion, microbiome balance, energy release and mental clarity. It is not an instant energy drink, it is a daily ritual designed to support your gut first and build energy from there.
  • Take Biotic Energy once a day, ideally in the morning or early afternoon, as part of your daily routine.

    You can mix it into hot water, milk, coffee, a smoothie or porridge. It has a rich cacao taste, so it works well as a morning mocha-style ritual. The key is consistency, the more regularly you take it, the better your body is supported.

Daily Gut

  • Yes, Daily Gut can help with constipation by supporting the gut pathways that keep things moving. It combines prebiotic fibre, probiotics, postbiotics, digestive enzymes and superfoods to help rebalance the microbiome, support smoother digestion and encourage more regular bowel movements.
  • Yes, Daily Gut supports appetite balance and cravings through Feiolix®, a clinically studied feijoa fruit extract that helps support natural GLP-1 activity in the body.

    But it is not about switching off hunger or suppressing your appetite in a medication-like way. Daily Gut helps support the gut signals linked to hunger, fullness, cravings and metabolic health, while the wider formula supports digestion, microbiome balance and regularity.
  • Daily Gut is not a GLP-1 medication and is not a replacement for one, but it can be a helpful daily support while your digestion, appetite and food intake are changing.

    GLP-1 medications can leave some people feeling more bloated, constipated, gassy, nauseous or backed up. Daily Gut helps support digestion, regularity, microbiome balance and gut comfort, so your gut has more of what it needs day to day. If you are taking medication, always check with your healthcare provider first.
  • A laxative can help when you need short-term relief, but if you’re feeling constantly backed up, bloated or out of rhythm, your gut may need more than a one-off push.

    Daily Gut works differently. It helps support the gut environment that keeps things moving naturally, with prebiotic fibre to feed good bacteria, probiotics and postbiotics to support microbiome balance, digestive enzymes to help break food down, and superfoods to nourish the gut.

    So rather than forcing your body into action, Daily Gut helps support smoother digestion and more regular bowel movements over time, so your gut can feel lighter, calmer and more consistent day to day.
  • Daily Gut is not a GLP-1 medication and does not work like a prescription treatment. It will not mimic or replace medication.

    What it does do is support your body’s natural GLP-1 activity through Feiolix®, while also supporting the wider gut environment with prebiotics, probiotics, postbiotics, digestive enzymes and superfoods. Think of it as natural gut, appetite and metabolic support, not a prescription-style appetite suppressant.
  • Yes, Daily Gut can be a great daily support for IBS-related bloating, gas and digestive discomfort, and a lot of our customers with IBS say they feel a real benefit from taking it consistently.

    It is made for the kind of gut that feels easily thrown off, whether that is post-meal swelling, trapped wind, irregularity, sensitivity or discomfort. Daily Gut supports microbiome balance, digestion, regularity and gut comfort in one simple daily ritual, so you are not chasing every symptom separately.
  • Daily Gut is our award-winning, complete daily gut health formula, designed to support digestion, bloating, constipation, microbiome balance and appetite support in one simple scoop. It combines prebiotics, probiotics, postbiotics, digestive enzymes, superfoods and Feiolix®.
  • Mix one scoop into water or your morning drink, once a day. Consistency beats timing — make it part of your routine.

Gut + Energy Bundle

  • Yes, you can take both every day.

    Daily Gut should be mixed into a cold drink, smoothie or yoghurt, as it contains live bacteria that are best kept away from heat. Biotic Energy contains a heat-resistant probiotic, so it can be taken hot or cold in coffee, hot milk, hot water, smoothies or porridge.
  • For best results, we recommend taking both products daily for at least 3 months.

    Gut health, regularity, energy and focus all respond best to consistency. This is not about a one-off quick fix. It is about building a simple daily routine that gives your gut, body and mind steady support over time.
  • Yes, the bundle is a great option if you feel bloated, sluggish, tired or generally out of rhythm.

    Daily Gut helps support digestion, regularity and gut comfort, while Biotic Energy supports steadier energy, focus and resilience over time. Because both products support the gut, they work together to help you feel more comfortable, clearer and more consistent day to day.
  • If you are new to JERMS and want to start gently, we usually recommend beginning with Daily Gut first, as it is your foundation for digestion, regularity, bloating and microbiome balance.

    Once that feels like an easy habit, you can add Biotic Energy for extra support with energy, focus and resilience. That said, you can take both from the start if you are comfortable building them into your daily routine.
  • The Gut + Energy Bundle brings together Daily Gut and Biotic Energy, giving you daily support for digestion, bloating, regularity, microbiome balance, appetite support, energy and focus.

    Daily Gut is your foundational gut health product. Biotic Energy is your daily gut-supporting energy ritual. Together, they help support both how your gut feels and how your body functions day to day.
  • Daily Gut and Biotic Energy do different jobs, but they work beautifully together.

    Daily Gut supports digestion, bloating, constipation, cravings, appetite balance and microbiome health. Biotic Energy supports steadier energy, focus, resilience and the gut-brain connection. The bundle gives you a more complete daily routine, supporting your gut, body and mind from the inside out.

General

  • Everyone’s gut is different, but most people feel the difference within 2 to 4 weeks of daily use. For best results, we recommend taking JERMS consistently for at least 3 months, as gut health builds through routine.